Customer reviews of Urban Autos

By Mary S on 07 April 2018 | Verified purchase

Happy with my purchase, the guys accommodated me even on easter Sunday. Answered calls and texts and keep their appointments ! Car is a beauty but I suppose only time will tell regarding the warranty but I am confident that Urban will do all they can to help as I suspect that their reputation goes along way in the trade ! Thanks guys hopefully I don’t have to see you again !

By William W on 19 March 2018 | Verified purchase

Very helpful. If only buying things elsewhere was this easy. Stayed a bit later to see us on a Saturday. Car motd. Drove away same day good range of cars at good prices. And come with warranty

By Petra D on 18 March 2018 | Verified purchase

We had a great experience, we viewed the vehicle with no pressure and lee answered all our questions. Lee offers great aftercare which we haven’t had to use as yet. So happy with our car and we would definitely go back.

By Robert H on 15 March 2018 | Verified purchase

Lee was a great person to deal with. I would recommend Urban Autos to anyone.

By Steve C on 14 February 2018 | Verified purchase

Friendly guys, who fixed any issues on the vehicle before collection. Great condition car at a good price. I would buy again from them.

By Reuben R on 13 February 2018 | Verified purchase

A fantastic dealer with a great selection of vehicles. I would definitely purchase a car from them again!

By David J on 10 February 2018 | Verified purchase

Urban Autos were excellent from the first moment I contacted them. Honest, down-to-earth and passionate professionals who go the extra mile. Not only did I feel like I was being dealt with honestly and fairly at all times, when I raised a couple of minor issues they were resolved way beyond my expectations. I drove my car away very happy and now I've clocked over 300 miles without any issues. The next time I need a car I will be picking up the phone to Urban Autos - and I won't hesitate to recommend them to anyone in the meantime!

By JJaqueline S on 06 February 2018 | Verified purchase

Straightforward and easy to deal with, friendly, polite, knowledgeable, helpful, no hard sell, 6 months warranty was included, no admin charges, no hidden fees, no trying to sell finance or unwanted extras. Brilliant service, would highly recommend.

By Nicki R on 25 January 2018 | Verified purchase

Telephoned before hand to see if the car was available which I am pleased to say it was. I have bought a little gem of a car and any questions I had were answered without hesitation. It was pleasing to know the sellers knew the vehicle and were confident and able to answer anything I had to ask. I took it on a good test drive and was able to take the car away on the same day, unlike other garages I had been to previously, this car was cleaned inside and out and ready to drive away in perfect condition for which I was grateful. Setting up the warranty was easy as was sorting out tax and insurance. Very please with overall service and genuinely decent people.

By Paul M on 24 January 2018 | Verified purchase

Very fair and helpful, friendly dealer fair price on part exchange.