Customer reviews of Urban Autos

By Timothy B on 13 August 2017 | Verified purchase

Lee was helpful, polite and courteous from start to finish, as soon as I told him I was interested in the vehicle he informed me he would not show it to anyone else and would await the finance company contacting him. I was kept in the loop every step of the way throughout the purchase and I would recommend anyone use this dealer.

By Emily F on 12 August 2017 | Verified purchase

Got a lovely car from lee at urban autos.Excellent condition for 2nd hand car under £2000. 12 months mot, 3months warranty. Step daughter so happy with car, quality & excellent service. I'm a driving instructor & definitely recommending lee to any pupil who wants a good quality car for a reasonable price. Mark

Reply from Urban Autos on 14/08/17

Thanks for review Mark glad that she is pleased with her new car

By Richard H on 03 July 2017 | Verified purchase

From the outset I must say Urban Autos were very helpful. They didn't do a hard sell and the whole process was very easy.

Reply from Urban Autos on 02/08/17

Thank you for your kind words Richard Hope you're enjoying your lovely ML

By Christopher T on 23 April 2017 | Verified purchase

Very friendly helpful good car fair price..

Reply from Urban Autos on 02/08/17

Thanks for your kind word Christopher

By Kirsty B on 03 April 2017 | Verified purchase

Very pleased with 2006 Fiesta 1.25 Zetec - a tidy, genuine, pre-loved car with full service history and engine is so quiet! Our son is over the moon and we've got peace of mind that he is in a safe car that will last him for through College & Uni. We're already recommending! Really refreshing there isn't a hard pressure sell, but cars are that good they sell themselves. Excellent service & confident that they will sort out any problems under the warranty should they arise. Got Urban Autos on speed dial for future trade-ups!!

Reply from Urban Autos on 02/08/17

Hi Kirsty Thanks for your very kind review

By Anthony J on 02 April 2017 | Verified purchase

Straight forward honest motors sold the correct way. The big boys should take note. Well done Lee and thanks for a good car

Reply from Urban Autos on 02/08/17

Hi Tony Many thanks and I agree I think sometimes we do manage to give a much better experience than some of the bigger outlets

By Lee D on 11 March 2017 | Verified purchase

Could not have asked for better service. Faultless purchase and very pleased with our shiny 'new' PT Cruiser. Cheers Lee, much appreciated.

Reply from Urban Autos on 14/03/17

Hi Lee Many thanks I hope you're PT Cruiser gives you loads of enjoyment,I know it sure got much admiration when it was on site Great Looking Car Enjoy

By Peter L on 19 February 2017 | Verified purchase

Very professional And very helpful in buying my car

Reply from Urban Autos on 23/02/17

Thanks for your kind words Always a pleasure to do business with someone who is not afraid to show how excited and pleased they are with the condition of the car they are buying Kind regards

By Ian B on 16 February 2017 | Verified purchase

WOW! The photos and the description didn't do the car justice. It wasn't the cheapest car advertised but after speaking to them and viewing the car it is the best value for money I'm sure. After making a call to book an appointment we arrived and the car was ready for us and we were looked after as professionally in person as we were over the phone. He wasn't what we had expected from a used car dealer - friendly, down to earth and accommodating. The car is great and does everything that we were told it would do. When our next son is ready for his first car we'll be back.

Reply from Urban Autos on 23/02/17

Thank you Really look forward to meeting you all again for your next purchase All the best to you and your family

By Adrian S on 07 November 2016 | Verified purchase

Urban Autos is a small business with a refreshing attitude. No pushy salesman, no pressure. Just information, help as you need it & a pragmatic approach to doing business. I would definitely recommend Urban Autos.

Reply from Urban Autos on 11/11/16

Hi Adrian Thank you for your kind review,you will be pleased to hear we found a very appreciative customer for your px,who was able to see how well you had cared for it,as clearly as I could Kind regards Lee