Customer reviews of Urban Autos
We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.
We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 145 customer reviews
No messing about
By Anthony J on 02 April 2017 | Verified purchase
Straight forward honest motors sold the correct way. The big boys should take note. Well done Lee and thanks for a good car
First class service
By Lee D on 11 March 2017 | Verified purchase
Could not have asked for better service. Faultless purchase and very pleased with our shiny 'new' PT Cruiser. Cheers Lee, much appreciated.
By Peter L on 19 February 2017 | Verified purchase
Very professional And very helpful in buying my car
Wow great experience!
By Ian B on 16 February 2017 | Verified purchase
WOW! The photos and the description didn't do the car justice. It wasn't the cheapest car advertised but after speaking to them and viewing the car it is the best value for money I'm sure. After making a call to book an appointment we arrived and the car was ready for us and we were looked after as professionally in person as we were over the phone. He wasn't what we had expected from a used car dealer - friendly, down to earth and accommodating. The car is great and does everything that we were told it would do. When our next son is ready for his first car we'll be back.
A car sales with a refreshing attitude
By Adrian S on 07 November 2016 | Verified purchase
Urban Autos is a small business with a refreshing attitude. No pushy salesman, no pressure. Just information, help as you need it & a pragmatic approach to doing business. I would definitely recommend Urban Autos.
Great value and brilliant customer servi
By Anna G on 06 November 2016 | Verified purchase
I am very pleased with my new purchase. Lee provided excellent customer service. 5* experience buying a car from Urban Autos!
Pleasurable car purchase
By Mike R on 14 January 2020 | Purchase not verified
I had an excellent experience purchasing a Mini Cooper S from Urban Autos from the the initial phone call to my final decision to purchase, I found Lee extremely helpful with no pressure whatsoever. It was the best experience you could wish for when buying a car.
Great Customer Service
By Nichola R on 20 December 2019 | Purchase not verified
Whilst purchasing a used car can be rather a daunting task, I have to say having dealt with Urban Autos Ive changed my mind! Friendly and very accommodating nothing was too much trouble - would definitely recommend to others and would certainly use again
Range Rover HST 3.6 TD
By Darren L on 18 September 2019 | Purchase not verified
First Class service!! No pressure sales pitch, good px deal. Bought the car after test drive , after picking it up it developed issues from the time of purchase, all of which have been rectified with a no quibble approach, and strong customer focus to ensure all was sorted, even taking the car to specialised garage to sort out and give the car a clean bill of health!!! Lee has been thoroughly transparent through the whole process dealing with the problems and kept me well informed!! Even let me use a car to go on holiday with!!!!! First time I've experienced an honest dealer, and a truly genuine bloke!!! would definitely recommend and will be buying my future cars from Urban Autos
Such nice people!
By Rob H on 30 July 2019 | Purchase not verified
I recently bought an Audi A3 from Urban Autos. They were so welcoming and customer focussed, that the buying experience was a pleasure. The daughter of the owner even brought us really nice coffee as we were sorting the paperwork. Thanks Guys.
- 07739 910088
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|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 17:30|
|Saturday||08:00 - 17:30|
|Sunday||09:30 - 16:30|
For your convenience and guarantee of immediate attention and test drive call ahead to make appointment
Layout of Showroom means car may not be immediately accessible