Customer reviews of Urban Autos
We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.
We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 163 customer reviews
Professional, honest and go the extra mile
By David J on 10 February 2018 | Verified purchase
Urban Autos were excellent from the first moment I contacted them. Honest, down-to-earth and passionate professionals who go the extra mile. Not only did I feel like I was being dealt with honestly and fairly at all times, when I raised a couple of minor issues they were resolved way beyond my expectations. I drove my car away very happy and now I've clocked over 300 miles without any issues. The next time I need a car I will be picking up the phone to Urban Autos - and I won't hesitate to recommend them to anyone in the meantime!
Straightforward and easy to deal with
By JJaqueline S on 06 February 2018 | Verified purchase
Straightforward and easy to deal with, friendly, polite, knowledgeable, helpful, no hard sell, 6 months warranty was included, no admin charges, no hidden fees, no trying to sell finance or unwanted extras. Brilliant service, would highly recommend.
Would recommend this garage.
By Nicki R on 25 January 2018 | Verified purchase
Telephoned before hand to see if the car was available which I am pleased to say it was. I have bought a little gem of a car and any questions I had were answered without hesitation. It was pleasing to know the sellers knew the vehicle and were confident and able to answer anything I had to ask. I took it on a good test drive and was able to take the car away on the same day, unlike other garages I had been to previously, this car was cleaned inside and out and ready to drive away in perfect condition for which I was grateful. Setting up the warranty was easy as was sorting out tax and insurance. Very please with overall service and genuinely decent people.
Review of Urban Motors
By Paul M on 24 January 2018 | Verified purchase
Very fair and helpful, friendly dealer fair price on part exchange.
By Grant N on 23 January 2018 | Verified purchase
Excellent service from start to finish I had a few issues my end Steve was a big help to sort the issue out Steve gave me a fair price for my trade in and the deal went through as smooth as silk thanks again Steve and Martin
Pleasant experience and great used car dealer!
By Simone M on 02 October 2017 | Verified purchase
We arrived from the IOW on foot to view our and we were very pleased to be picked up at the ferry and taken to the car yard. A test drive was arranged and all documentation was in good order. The staff was friendly and helpful. The affair was not rushed and we had time to arrange for our own paperwork and payment etc. Definitely recommended dealer.
Tidy car, excellent service.
By Carolyn M on 10 September 2017 | Verified purchase
Bought a neat Ford Fiesta from Urban Motors in Southsea. Tidy car and excellent service.
Outlander purchase, Cedar Farm Vets
By Pamela C on 23 August 2017 | Verified purchase
Great! Helpful staff and car was just what we wanted. So far, so good!
By Zoe C on 18 August 2017 | Verified purchase
Fantastic! Great dealer! Very helpful! :)
By Timothy B on 13 August 2017 | Verified purchase
Lee was helpful, polite and courteous from start to finish, as soon as I told him I was interested in the vehicle he informed me he would not show it to anyone else and would await the finance company contacting him. I was kept in the loop every step of the way throughout the purchase and I would recommend anyone use this dealer.
- 07739 910088
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|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 17:30|
|Saturday||08:00 - 17:30|
|Sunday||09:30 - 16:30|
For your convenience and guarantee of immediate attention and test drive call ahead to make appointment
Layout of Showroom means car may not be immediately accessible