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Customer reviews of Urban Autos

We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.

We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.

But don't just take our word for it, see what some of our customers have to say about us...

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Urban Autos

Urban Autos

Based on 163 customer reviews

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  • 5

    Excellent service. First class

    By Emily F on 12 August 2017 | Verified purchase

    Got a lovely car from lee at urban autos.Excellent condition for 2nd hand car under £2000. 12 months mot, 3months warranty. Step daughter so happy with car, quality & excellent service. I'm a driving instructor & definitely recommending lee to any pupil who wants a good quality car for a reasonable price. Mark

    Reply from Urban Autos on 14/08/17

    Thanks for review Mark glad that she is pleased with her new car

  • 5

    Great company

    By Richard H on 03 July 2017 | Verified purchase

    From the outset I must say Urban Autos were very helpful. They didn't do a hard sell and the whole process was very easy.

    Reply from Urban Autos on 02/08/17

    Thank you for your kind words Richard Hope you're enjoying your lovely ML

  • 5

    Would recommend and use again...

    By Christopher T on 23 April 2017 | Verified purchase

    Very friendly helpful good car fair price..

    Reply from Urban Autos on 02/08/17

    Thanks for your kind word Christopher

  • 5

    Genuine good cars from honest guys!

    By Kirsty B on 03 April 2017 | Verified purchase

    Very pleased with 2006 Fiesta 1.25 Zetec - a tidy, genuine, pre-loved car with full service history and engine is so quiet! Our son is over the moon and we've got peace of mind that he is in a safe car that will last him for through College & Uni. We're already recommending! Really refreshing there isn't a hard pressure sell, but cars are that good they sell themselves. Excellent service & confident that they will sort out any problems under the warranty should they arise. Got Urban Autos on speed dial for future trade-ups!!

    Reply from Urban Autos on 02/08/17

    Hi Kirsty Thanks for your very kind review

  • 5

    No messing about

    By Anthony J on 02 April 2017 | Verified purchase

    Straight forward honest motors sold the correct way. The big boys should take note. Well done Lee and thanks for a good car

    Reply from Urban Autos on 02/08/17

    Hi Tony Many thanks and I agree I think sometimes we do manage to give a much better experience than some of the bigger outlets

  • 5

    First class service

    By Lee D on 11 March 2017 | Verified purchase

    Could not have asked for better service. Faultless purchase and very pleased with our shiny 'new' PT Cruiser. Cheers Lee, much appreciated.

    Reply from Urban Autos on 14/03/17

    Hi Lee Many thanks I hope you're PT Cruiser gives you loads of enjoyment,I know it sure got much admiration when it was on site Great Looking Car Enjoy

  • 5

    Very professional

    By Peter L on 19 February 2017 | Verified purchase

    Very professional And very helpful in buying my car

    Reply from Urban Autos on 23/02/17

    Thanks for your kind words Always a pleasure to do business with someone who is not afraid to show how excited and pleased they are with the condition of the car they are buying Kind regards

  • 5

    Wow great experience!

    By Ian B on 16 February 2017 | Verified purchase

    WOW! The photos and the description didn't do the car justice. It wasn't the cheapest car advertised but after speaking to them and viewing the car it is the best value for money I'm sure. After making a call to book an appointment we arrived and the car was ready for us and we were looked after as professionally in person as we were over the phone. He wasn't what we had expected from a used car dealer - friendly, down to earth and accommodating. The car is great and does everything that we were told it would do. When our next son is ready for his first car we'll be back.

    Reply from Urban Autos on 23/02/17

    Thank you Really look forward to meeting you all again for your next purchase All the best to you and your family

  • 5

    A car sales with a refreshing attitude

    By Adrian S on 07 November 2016 | Verified purchase

    Urban Autos is a small business with a refreshing attitude. No pushy salesman, no pressure. Just information, help as you need it & a pragmatic approach to doing business. I would definitely recommend Urban Autos.

    Reply from Urban Autos on 11/11/16

    Hi Adrian Thank you for your kind review,you will be pleased to hear we found a very appreciative customer for your px,who was able to see how well you had cared for it,as clearly as I could Kind regards Lee

  • 5

    Great value and brilliant customer servi

    By Anna G on 06 November 2016 | Verified purchase

    I am very pleased with my new purchase. Lee provided excellent customer service. 5* experience buying a car from Urban Autos!

    Reply from Urban Autos on 11/11/16

    Hi Helena Thank you for taking time to give us a review Kind regards Lee

Urban Autos

07739 910088

Opening times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 17:30
Saturday 08:00 - 17:30
Sunday 09:30 - 16:30

Urban Autos