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Customer reviews of Urban Autos

We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.

We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.

But don't just take our word for it, see what some of our customers have to say about us...

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Urban Autos

Urban Autos

Based on 160 customer reviews

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  • 5

    Genuine good cars from honest guys!

    By Kirsty B on 03 April 2017 | Verified purchase

    Very pleased with 2006 Fiesta 1.25 Zetec - a tidy, genuine, pre-loved car with full service history and engine is so quiet! Our son is over the moon and we've got peace of mind that he is in a safe car that will last him for through College & Uni. We're already recommending! Really refreshing there isn't a hard pressure sell, but cars are that good they sell themselves. Excellent service & confident that they will sort out any problems under the warranty should they arise. Got Urban Autos on speed dial for future trade-ups!!

    Reply from Urban Autos on 02/08/17

    Hi Kirsty Thanks for your very kind review

  • 5

    No messing about

    By Anthony J on 02 April 2017 | Verified purchase

    Straight forward honest motors sold the correct way. The big boys should take note. Well done Lee and thanks for a good car

    Reply from Urban Autos on 02/08/17

    Hi Tony Many thanks and I agree I think sometimes we do manage to give a much better experience than some of the bigger outlets

  • 5

    First class service

    By Lee D on 11 March 2017 | Verified purchase

    Could not have asked for better service. Faultless purchase and very pleased with our shiny 'new' PT Cruiser. Cheers Lee, much appreciated.

    Reply from Urban Autos on 14/03/17

    Hi Lee Many thanks I hope you're PT Cruiser gives you loads of enjoyment,I know it sure got much admiration when it was on site Great Looking Car Enjoy

  • 5

    Very professional

    By Peter L on 19 February 2017 | Verified purchase

    Very professional And very helpful in buying my car

    Reply from Urban Autos on 23/02/17

    Thanks for your kind words Always a pleasure to do business with someone who is not afraid to show how excited and pleased they are with the condition of the car they are buying Kind regards

  • 5

    Wow great experience!

    By Ian B on 16 February 2017 | Verified purchase

    WOW! The photos and the description didn't do the car justice. It wasn't the cheapest car advertised but after speaking to them and viewing the car it is the best value for money I'm sure. After making a call to book an appointment we arrived and the car was ready for us and we were looked after as professionally in person as we were over the phone. He wasn't what we had expected from a used car dealer - friendly, down to earth and accommodating. The car is great and does everything that we were told it would do. When our next son is ready for his first car we'll be back.

    Reply from Urban Autos on 23/02/17

    Thank you Really look forward to meeting you all again for your next purchase All the best to you and your family

  • 5

    A car sales with a refreshing attitude

    By Adrian S on 07 November 2016 | Verified purchase

    Urban Autos is a small business with a refreshing attitude. No pushy salesman, no pressure. Just information, help as you need it & a pragmatic approach to doing business. I would definitely recommend Urban Autos.

    Reply from Urban Autos on 11/11/16

    Hi Adrian Thank you for your kind review,you will be pleased to hear we found a very appreciative customer for your px,who was able to see how well you had cared for it,as clearly as I could Kind regards Lee

  • 5

    Great value and brilliant customer servi

    By Anna G on 06 November 2016 | Verified purchase

    I am very pleased with my new purchase. Lee provided excellent customer service. 5* experience buying a car from Urban Autos!

    Reply from Urban Autos on 11/11/16

    Hi Helena Thank you for taking time to give us a review Kind regards Lee

  • 5

    Definitely worth the trip,

    By Al E on 29 July 2021 | Purchase not verified

    I don't often write reviews but Lee and Urban Autos definitely deserve the 5 stars. I personally hate buying cars, with a passion, but Lee made the purchase of a spotless M135i simple and a pleasure. It was worth the 500 mile round trip, no pressure, no hassle and very accommodating. I highly recommend Urban Autos and won't hesitate to buy from Lee again, thanks guys!

  • 5

    Genuine car dealership

    By Tim G on 28 May 2021 | Purchase not verified

    Lee is a knowledgeable and very fair dealer. I’m very pleased with the car he sold me and even more pleased about his genuine desire to please his customers. He went more than the extra mile to ensure a positive experience and I have no hesitation in recommending him.

  • 5

    Friendly and Approachable

    By Joshua B on 22 April 2021 | Purchase not verified

    Truly refreshing to have such a friendly, approachable and professional experience from a car dealer. From start to finish Lee has been awesome, thank you. You'll be well looked after with Urban Autos.

Urban Autos

07739 910088

Opening times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 17:30
Saturday 08:00 - 17:30
Sunday 09:30 - 16:30

Urban Autos