Customer reviews of Urban Autos
We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.
We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 145 customer reviews
Faultless experience from start to end
By Sam F on 11 March 2020 | Verified purchase
No complaints at all. Gave me the keys, let me do all my checking and prodding with no pressure to buy at all. Very polite and accomodating. Highly recommended.
BMW 3 Series 320D - Highly Recommend
By Elliott K on 27 February 2020 | Verified purchase
Service was great from the start. Booked me in on a Sunday with short notice and was flexible with the time. Wasn't pushy at all, he gave me the keys as soon as we met and gave me all the time I needed to look over the car as well as a test driving it. The quality of the car was to the highest of standards with no faults, it pretty much sold itself! It was clean and ready to go with a fresh MOT within a day of me viewing it. Was also priced very well for the quality, year and mileage of the car. I would highly recommend buying a car from Urban Autos, you won't be disappointed!
Friendly and Professional
By Kirsty Q on 26 February 2020 | Verified purchase
Highly Professional and Friendly! Gave me lots of advice and help, and kept me up to date with the progress of buying my van. Lee took his time to ensure everything was perfect upon collection. Would highly recommend :)
Great experience all round
By Judith J on 11 February 2020 | Verified purchase
After driving up from Devon we were not disappointed. The car was exactly as described and we were given a good deal on part exchange as they had quoted beforehand. The transaction was smooth and they were very helpful with tax,insurance getting put in place b4 driving away very happy😊
By Rosy S on 09 February 2020 | Verified purchase
Nothing to much trouble Great aftercare service Highly recommended
By Paul H on 06 February 2020 | Verified purchase
We travelled from France to buy a van from Urban Autos. First class service. We were collected from the ferry and taken to see the van we had been viewing via the internet and talking to Auban autos about. A video of the van had been set to us so we were pretty sure it was a done deal but they kept the van for us for a very small deposit and as soon as we saw it we could see it was as advertised and just what we wanted. After a test drive there was only one small problem with the indicators. A new part was ordered and sent it over within a few days. Very happy with our purchase and pleased to recommend Auban Autos. We thank them for going that extra mile for us.
By Richard H on 23 January 2020 | Verified purchase
Very friendly and helpful. Answered all questions clearly. Happy buyer.
A pleasant experience
By Philip U on 09 January 2020 | Verified purchase
From first entering the forecourt to driving off in my purchase I can honestly say it was enjoyable. There were so many makes and models I could have bought so I'm sure I'll be back again. It was nice to talk to someone who knew about cars and wasn't just a salesman.
Quality cars with a great service
By Douglas D on 04 January 2020 | Verified purchase
Very professional service with a friendly manner and excellent knowledge of the cars. I have already recommended them and would again, a great experience ending in buying a great car
At purchase - amazing company
By Louise M on 14 December 2019 | Verified purchase
Amazing company to deal with. very accommodating, helpful and extremely friendly. No pushy sales whatsoever. Would definitely recommend. Car was absolutely immaculate too. One very happy customer thank you.
- 07739 910088
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|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 17:30|
|Saturday||08:00 - 17:30|
|Sunday||09:30 - 16:30|
For your convenience and guarantee of immediate attention and test drive call ahead to make appointment
Layout of Showroom means car may not be immediately accessible