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Customer reviews of Urban Autos

We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.

We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.

But don't just take our word for it, see what some of our customers have to say about us...

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Urban Autos

Urban Autos

Based on 163 customer reviews

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  • 5

    Very positive

    By anna E on 07 June 2020 | Verified purchase

    The owner was very friendly and made it easy for me to purchase a car, good selection of cars and good customer care.

    Reply from Urban Autos on 16/07/20

    Hi Anna enjoy your gorgeous Golf

  • 5

    Extremely excellent

    By alan Y on 06 June 2020 | Verified purchase

    Excellent friendly professional service highly recommend to anyone looking to buy a car

    Reply from Urban Autos on 16/07/20

    Hi Alan thank you

  • 5

    Thank you for my mini!

    By shirley P on 13 April 2020 | Verified purchase

    Fantastic, genuine and trustworthy service. Also so very helpful :)

    Reply from Urban Autos on 16/07/20

    Hi Shirley hope you are enjoying your lovely little Mini

  • 5

    Great all round service and care. Genuine company

    By Adam W on 13 March 2020 | Verified purchase

    Bought a white vw transporter from here and really chuffed with it. Bought it to convert into a camper and it’s the perfect base to do so. Very genuine pristine vehicle with low mileage and lots of history to back it up. Lots of comments on how nice it looks. On looking around I was very impressed with all the other cars available. The owner was great and customer satisfaction is very important to him, with none of the pressure sales you get else where. Definitely recommend him and would visit again for my next car.

    Reply from Urban Autos on 16/07/20

    Hi Adam,hope the conversion is proceeding well

  • 5

    Faultless experience from start to end

    By Sam F on 11 March 2020 | Verified purchase

    No complaints at all. Gave me the keys, let me do all my checking and prodding with no pressure to buy at all. Very polite and accomodating. Highly recommended.

    Reply from Urban Autos on 16/07/20

    Hi Sam, thanks for custom and review

  • 5

    BMW 3 Series 320D - Highly Recommend

    By Elliott K on 27 February 2020 | Verified purchase

    Service was great from the start. Booked me in on a Sunday with short notice and was flexible with the time. Wasn't pushy at all, he gave me the keys as soon as we met and gave me all the time I needed to look over the car as well as a test driving it. The quality of the car was to the highest of standards with no faults, it pretty much sold itself! It was clean and ready to go with a fresh MOT within a day of me viewing it. Was also priced very well for the quality, year and mileage of the car. I would highly recommend buying a car from Urban Autos, you won't be disappointed!

    Reply from Urban Autos on 27/02/20

    Thanks Elliot Nice to be appreciated and yes it is a very sharp BMW Enjoy

  • 5

    Friendly and Professional

    By Kirsty Q on 26 February 2020 | Verified purchase

    Highly Professional and Friendly! Gave me lots of advice and help, and kept me up to date with the progress of buying my van. Lee took his time to ensure everything was perfect upon collection. Would highly recommend :)

    Reply from Urban Autos on 01/03/20

    Hi Kirsty Thank you very much,hope you enjoy your camper now you have joined the VW Club ¿

  • 5

    Great experience all round

    By Judith J on 11 February 2020 | Verified purchase

    After driving up from Devon we were not disappointed. The car was exactly as described and we were given a good deal on part exchange as they had quoted beforehand. The transaction was smooth and they were very helpful with tax,insurance getting put in place b4 driving away very happy😊

    Reply from Urban Autos on 13/02/20

    Hi Judith Thank you for kind words

  • 5

    Mini Cooper

    By Rosy S on 09 February 2020 | Verified purchase

    Nothing to much trouble Great aftercare service Highly recommended

    Reply from Urban Autos on 13/02/20

    Hi Rosy glad you loved your first car A nice surprise from your dad

  • 5

    First class

    By Paul H on 06 February 2020 | Verified purchase

    We travelled from France to buy a van from Urban Autos. First class service. We were collected from the ferry and taken to see the van we had been viewing via the internet and talking to Auban autos about. A video of the van had been set to us so we were pretty sure it was a done deal but they kept the van for us for a very small deposit and as soon as we saw it we could see it was as advertised and just what we wanted. After a test drive there was only one small problem with the indicators. A new part was ordered and sent it over within a few days. Very happy with our purchase and pleased to recommend Auban Autos. We thank them for going that extra mile for us.

Urban Autos

07739 910088

Opening times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 17:30
Saturday 08:00 - 17:30
Sunday 09:30 - 16:30

Urban Autos