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Customer reviews of Urban Autos

We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.

We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.

But don't just take our word for it, see what some of our customers have to say about us...

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Urban Autos

Urban Autos

Based on 154 customer reviews

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  • 5

    Great experience all round

    By Judith J on 11 February 2020 | Verified purchase

    After driving up from Devon we were not disappointed. The car was exactly as described and we were given a good deal on part exchange as they had quoted beforehand. The transaction was smooth and they were very helpful with tax,insurance getting put in place b4 driving away very happy😊

    Reply from Urban Autos on 13/02/20

    Hi Judith Thank you for kind words

  • 5

    Mini Cooper

    By Rosy S on 09 February 2020 | Verified purchase

    Nothing to much trouble Great aftercare service Highly recommended

    Reply from Urban Autos on 13/02/20

    Hi Rosy glad you loved your first car A nice surprise from your dad

  • 5

    First class

    By Paul H on 06 February 2020 | Verified purchase

    We travelled from France to buy a van from Urban Autos. First class service. We were collected from the ferry and taken to see the van we had been viewing via the internet and talking to Auban autos about. A video of the van had been set to us so we were pretty sure it was a done deal but they kept the van for us for a very small deposit and as soon as we saw it we could see it was as advertised and just what we wanted. After a test drive there was only one small problem with the indicators. A new part was ordered and sent it over within a few days. Very happy with our purchase and pleased to recommend Auban Autos. We thank them for going that extra mile for us.

  • 5

    highly recommended

    By Richard H on 23 January 2020 | Verified purchase

    Very friendly and helpful. Answered all questions clearly. Happy buyer.

    Reply from Urban Autos on 13/02/20

    Hi Richard Thank you glad you are enjoying new car

  • 5

    A pleasant experience

    By Philip U on 09 January 2020 | Verified purchase

    From first entering the forecourt to driving off in my purchase I can honestly say it was enjoyable. There were so many makes and models I could have bought so I'm sure I'll be back again. It was nice to talk to someone who knew about cars and wasn't just a salesman.

    Reply from Urban Autos on 13/01/20

    Hi Phil Thanks Enjoy your lovely SL500 I know did

  • 5

    Quality cars with a great service

    By Douglas D on 04 January 2020 | Verified purchase

    Very professional service with a friendly manner and excellent knowledge of the cars. I have already recommended them and would again, a great experience ending in buying a great car

    Reply from Urban Autos on 05/01/20

    Hi Doug Thank you for your kind words enjoy your lovely new RCz

  • 5

    At purchase - amazing company

    By Louise M on 14 December 2019 | Verified purchase

    Amazing company to deal with. very accommodating, helpful and extremely friendly. No pushy sales whatsoever. Would definitely recommend. Car was absolutely immaculate too. One very happy customer thank you.

    Reply from Urban Autos on 05/01/20

    Hi Louise Hope you had a great Xmas And are enjoying your new car and new house

  • 5

    Urban Autos, Portsmouth

    By Maria-elena T on 12 December 2019 | Verified purchase

    Excellent service from Urban Autos in Portsmouth, Hampshire. I am very pleased with my car!

    Reply from Urban Autos on 14/12/19

    Hi Maria Thanks Glad you are pleased with your new car Have a great Xmas

  • 5

    Service with a smile

    By Susan K on 11 December 2019 | Verified purchase

    Completely satisfied. Minor issues solved without any question. Honest genuine and would recommend to anybody.

    Reply from Urban Autos on 14/12/19

    Hi Susan Thanks for your patience over stereo code,we got there in the end

  • 5

    Brilliant trader!

    By Robert J on 28 November 2019 | Verified purchase

    Brilliant, no pressure with purchasing and also recommended a finance company who they have worked with before that got me a great rate. Car is lovely and it was a top experience all round. I would use Urban Autos again in the future!

    Reply from Urban Autos on 09/12/19

    Hi Rob thanks for your kind words Have a great Xmas Thanks Lee

Urban Autos

07739 910088

Opening times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 17:30
Saturday 08:00 - 17:30
Sunday 09:30 - 16:30

Urban Autos