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Customer reviews of Urban Autos

We are a family owned and operated business and we fully understand that buying a used car can be a daunting prospect. We have a strict no pressure sales approach allowing you to relax and view the car and carefully consider before coming to a decision.

We are very proud of the quality of our stock and the high level of personal after sales that we are able to offer.

But don't just take our word for it, see what some of our customers have to say about us...

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Urban Autos

Urban Autos

Based on 163 customer reviews

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  • 5

    highly recommended

    By Richard H on 23 January 2020 | Verified purchase

    Very friendly and helpful. Answered all questions clearly. Happy buyer.

    Reply from Urban Autos on 13/02/20

    Hi Richard Thank you glad you are enjoying new car

  • 5

    A pleasant experience

    By Philip U on 09 January 2020 | Verified purchase

    From first entering the forecourt to driving off in my purchase I can honestly say it was enjoyable. There were so many makes and models I could have bought so I'm sure I'll be back again. It was nice to talk to someone who knew about cars and wasn't just a salesman.

    Reply from Urban Autos on 13/01/20

    Hi Phil Thanks Enjoy your lovely SL500 I know did

  • 5

    Quality cars with a great service

    By Douglas D on 04 January 2020 | Verified purchase

    Very professional service with a friendly manner and excellent knowledge of the cars. I have already recommended them and would again, a great experience ending in buying a great car

    Reply from Urban Autos on 05/01/20

    Hi Doug Thank you for your kind words enjoy your lovely new RCz

  • 5

    At purchase - amazing company

    By Louise M on 14 December 2019 | Verified purchase

    Amazing company to deal with. very accommodating, helpful and extremely friendly. No pushy sales whatsoever. Would definitely recommend. Car was absolutely immaculate too. One very happy customer thank you.

    Reply from Urban Autos on 05/01/20

    Hi Louise Hope you had a great Xmas And are enjoying your new car and new house

  • 5

    Urban Autos, Portsmouth

    By Maria-elena T on 12 December 2019 | Verified purchase

    Excellent service from Urban Autos in Portsmouth, Hampshire. I am very pleased with my car!

    Reply from Urban Autos on 14/12/19

    Hi Maria Thanks Glad you are pleased with your new car Have a great Xmas

  • 5

    Service with a smile

    By Susan K on 11 December 2019 | Verified purchase

    Completely satisfied. Minor issues solved without any question. Honest genuine and would recommend to anybody.

    Reply from Urban Autos on 14/12/19

    Hi Susan Thanks for your patience over stereo code,we got there in the end

  • 5

    Brilliant trader!

    By Robert J on 28 November 2019 | Verified purchase

    Brilliant, no pressure with purchasing and also recommended a finance company who they have worked with before that got me a great rate. Car is lovely and it was a top experience all round. I would use Urban Autos again in the future!

    Reply from Urban Autos on 09/12/19

    Hi Rob thanks for your kind words Have a great Xmas Thanks Lee

  • 5

    Great seller! Very efficient and professional.

    By Matthew W on 25 November 2019 | Verified purchase

    Very good buying experience. Agreed to meet me late on a weeknight for a test drive, arranged a MOT and full tank of diesel and provided all appropriate paperwork in a prompt and efficient manner. Would 100% recommend and will be back for future used cars!

    Reply from Urban Autos on 26/11/19

    Thanks Matthew Hope the new job goes well

  • 5

    Great Service, Great Cars, Great Prices !!!

    By Darren C on 21 November 2019 | Verified purchase

    The owner is a lovely guy and was a pleasure to deal with. Customer service second to none with great communication throughout the sale. Urban Autos has a good stock of cars all in great condition inside and out. Nothing too much trouble and helped us every step of the way even helping with the road tax online. I would happily recommend Urban Autos and will definitely go to again. Thanks again. Love the car!!!!

    Reply from Urban Autos on 26/11/19

    Hi Darren Thank you very much a pleasure doing business with you

  • 5

    Highly recommend urban autos!

    By Katie B on 21 November 2019 | Verified purchase

    Honest, informative and helpful dealer. Wouldn’t hesitate to buy any future vehicles from here and I will be highly recommending to friends and family. Love the car, exactly as described and overall urban autos went above and beyond to help us, thank you!

    Reply from Urban Autos on 26/11/19

    Hi Katie Thank you for your custom and kind review

Urban Autos

07739 910088

Opening times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 17:30
Saturday 08:00 - 17:30
Sunday 09:30 - 16:30

Urban Autos