Customer reviews of Urban Autos

By Mandy Y on 27 December 2018 | Verified purchase

Great service and customer care. They came out when l had a flat battery took it away replaced the battery and brought it back for me. Excellent service.

By Leyton H on 16 December 2018 | Verified purchase

Very honest and totally reliable. With a standard 6 month warranty

By Jacek B on 22 November 2018 | Verified purchase

I'w got a great car! Excellent service from Urban Autos. Highly recommended for anyone who wants get a good deal. Very friendly and professional serwice!

By Robert F on 18 November 2018 | Verified purchase

I bought a vehicle from Urban Autos in Sep 18. Having shopped around and encountered some awful service from other dealerships, Urban Autos was a marked contrast in all the right ways. The owner and staff were friendly, straightforward and helpful. The vehicles were in immaculate condition and the warranty offer was better than any other I found. The car I bought was an 09 plate so having had it a couple of months, a couple of snags have emerged (air con stopped heating due to a worn out plastic cog, a switch needed replacing) but Urban Autos has sorted them out with no quibble and made it easy - at one point they even provided a replacement car over the weekend. Otherwise the car has been an excellent runner and I'm very happy with it. I have found this to be the most reputable and relaible second hand car dealer I have used and will definitely use them again.

By Michael L on 08 November 2018 | Verified purchase

Very quick and professional response from Lee, great service and family run business. Thank you Lee. Mike (Konings Detailing)

By Duncan L on 07 November 2018 | Verified purchase

Pretty good. There was no pushy sales. But advice when needed. Allowed to road test the cars without restraint. All the vehicles looked very tidy.

By Laura K on 01 November 2018 | Verified purchase

The staff at Urban Autos have been very professional and friendly. The car was prestine upon a suprise viewing by ourselves and showed the true quality of the stock they have without the need to “prep” the car (appointment for view is recommended because its a narrow entry to the site and cars are difficult during daytime hours to juggle about) But myself and my wife feel we have bought a very good car on the back of some very good service.

By Lucy P on 01 November 2018 | Verified purchase

Very helpful.Great service and nothing was too much trouble. Good quality second hand cars at good prices.

By Haydn P on 24 October 2018 | Verified purchase

Very friendly staff and no hassle at all whilst sorting out the car. I would highly recommend this dealership to anyone thinking of getting a car.

By Faye J on 21 October 2018 | Verified purchase

Vehicle that we bought was as described and the service we were given was excellent, top marks to Les and his team, we are very very pleased with our Ford Transit Connect, it is in very good condition,Thank you all at Urban Autos.